Last Updated: 12/26/2024
Welcome to GOLPEN ACADEMY operated by GOLDPEN REALTY GROUP (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our websites, programs, and services. By accessing or using our Services, you agree to these Terms, our Privacy Policy, and our FTC/Earnings Disclaimer.
You must be at least 18 years old and legally capable of entering a binding contract. Our Services are provided solely for business or commercial purposes, not for personal, family, or household use. By using our Services, you waive any consumer cooling-off or rescission rights that apply only to consumer transactions.
You agree not to use our websites or programs for unlawful or prohibited purposes and not to reproduce, distribute, or resell any of our content or materials.
GOLDPEN ACADEMY provides educational coaching and consulting support for creative professionals and businesses. We may modify, update, or discontinue any aspect of our Services at any time, consistent with applicable law.
All content is provided for educational purposes only.
By enrolling, you agree to pay all fees associated with your selected program or service. Payment is due at the time of purchase unless a financing or installment plan is arranged.
All sales are final and non-refundable unless a specific written refund policy applies. Payment plans are offered as a courtesy and do not reduce or prorate the total fee owed.
If you use third-party financing, the financing agreement is a separate contract between you and the lender. We cannot modify or cancel those terms once executed.
Failure to complete payments or initiating chargebacks may result in immediate suspension of access to all Services and materials.
Before initiating any chargeback, payment dispute, or formal complaint, you agree to notify us at support@goldpenacademy.com with the full details of your concern and allow at least 10–15 business days for resolution.
You authorize us and our payment processors to provide supporting evidence to contest any chargeback, including service logs, communications, and proof of delivery. Using chargebacks to avoid contractual obligations or our published refund policy constitutes breach of contract and may result in account termination and collection of amounts due, including processor fees and reasonable recovery costs as permitted by law.
By submitting any testimonial, feedback, or review, you represent that it reflects your honest opinion and experience.
You grant Goldpen Academy a perpetual, worldwide, royalty-free, transferable license to use, reproduce, edit (for clarity or length), and publicly display your testimonial, likeness, business name, and results for marketing and educational purposes in compliance with FTC regulations.
Any incentives or bonuses tied to testimonial participation are contingent on your good standing and timely completion of program obligations.
For 18 months after being introduced to any editor, contractor, or third party through our Services, you agree not to hire, engage, or contract directly with that party without our written consent. You also agree not to replicate, sell, or license our proprietary frameworks, curriculum, or methodologies to others. Violation may result in termination, equitable relief, and recovery of damages.
All content, materials, systems, frameworks, videos, templates, and documents provided by GOLDPEN ACADEMY are the exclusive property of GOLDPEN REALTY GROUP. You receive a limited, non-transferable, non-exclusive license to use such materials solely for your internal business purposes.
You may not reproduce, distribute, or make derivative works without written consent. Unauthorized use terminates your license immediately.
You retain ownership of original content you create. You grant us a limited license to edit or display content you provide solely for program delivery or marketing (e.g., case studies, success highlights).
You agree not to:
We may suspend or terminate your access for violations or report unlawful conduct to authorities.
Our Services may integrate with third-party software, CRMs, ad platforms, or communication tools (e.g., GoHighLevel, Stripe, Zoom, Slack, Meta, Hyros). You must comply with those providers’ terms. We are not responsible for their acts, omissions, outages, or policy changes.
We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, cyber-attacks, labor disputes, platform outages, or Internet disruptions. Obligations resume once the event ceases.
By enrolling or communicating electronically, you consent to receive all agreements, notices, and disclosures in electronic form and agree that your click, e-signature, or other form of electronic acceptance constitutes a binding contract under the E-SIGN Act.
Group sessions, coaching calls, or program events may be recorded for training or replay purposes. By participating, you consent to being recorded and grant us permission to use such recordings within the program. Recordings will not be publicly distributed without your consent.
You agree not to disclose, share, or distribute confidential information obtained through our programs, including other participants’ business or personal data, strategies, or materials. We likewise agree to maintain the confidentiality of any proprietary client information you share with us, except as required by law or as necessary to deliver Services.
All information and materials provided by Goldpen Academy are for educational purposes only and do not constitute legal, financial, tax, or accounting advice. You should consult qualified professionals before making business, financial, or legal decisions.
We follow FTC guidelines for testimonials, endorsements, and income claims. Client results shown on our sites or advertisements are authentic but not typical and are not guarantees of future outcomes. Your success depends on your effort, skill, and implementation.
Our materials and Services are provided “AS IS” and “AS AVAILABLE.” We do not warrant any particular results or earnings.
To the maximum extent allowed by law, Goldpen Realty Group and its representatives shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any lost profits or data, arising from your use of our Services. Our total liability shall not exceed the amount you paid to us in the six (6) months preceding the claim.
You agree to indemnify and hold harmless Goldpen Realty Group, its affiliates, employees, contractors, and partners from any claims, damages, or expenses (including attorney fees) arising from your misuse of our Services or violation of these Terms.
Accounts more than 15 days past due may be referred to collections. You are responsible for all reasonable costs of collection, including attorney fees and processing charges, as permitted by law.
You agree to first attempt to resolve disputes informally by emailing support@goldpenrealtygroup.com and allowing 15 business days for resolution.
If unresolved, any dispute or claim shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA) under the Federal Arbitration Act (FAA).
The arbitration shall take place in Miami Dade County, Florida in person. Each party bears its own costs unless otherwise required by law.
Class, collective, or representative actions are not permitted.
Judgment on the award may be entered in any court of competent jurisdiction.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
We may suspend or terminate access to any user who breaches these Terms, engages in misconduct, or misuses our Services. Termination does not relieve you of payment obligations already incurred.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect. Sections concerning confidentiality, intellectual property, indemnification, limitation of liability, and arbitration shall survive termination.
These Terms, together with our Privacy Policy and any program-specific agreements, constitute the entire agreement between you and Goldpen Realty Group. We may update these Terms at any time by posting a revised version with a new effective date. Continued use after updates constitutes acceptance.