Effective Date: 12/26/2024
This Privacy Policy explains how GOLDPEN ACADEMY (“we,” “us,” “our”) collects, uses, and protects your information across our websites, apps, communications, and services. This policy applies to all visitors, users, and customers in all 50 U.S. states and internationally.
By using our websites or services, you also agree to our Terms of Use (“TOU”), which are incorporated into this Privacy Policy by reference and contain important provisions on mandatory arbitration, venue, and class action waiver (see “Dispute Resolution” below).
We collect personal information you provide when you:
Types of data collected may include:
We may use your information to:
Our legal bases for processing personal data under the General Data Protection Regulation (GDPR) include user consent, performance of a contract, compliance with legal obligations, and our legitimate business interests.
By submitting your information, you agree to receive marketing calls, text messages (including those sent using automated technology), and emails from Goldpen Realty Group at the contact information provided. These communications may include information about our offers, related products or services, training content, and promotional updates.
You acknowledge and expressly consent to receive such calls and messages at any time, including outside the hours of 8:00 a.m. to 9:00 p.m. local time.
Consent is not a condition of purchase. Message and data rates may apply. You may unsubscribe from emails at any time by clicking the unsubscribe link in our emails, or opt out of texts by replying “STOP” or adjusting your communication preferences.
This disclosure is provided in compliance with the Telephone Consumer Protection Act (TCPA) and related regulations.
We use cookies and similar technologies to:
You can change your cookie preferences at any time. Disabling cookies may limit site functionality.
We may share data with trusted third-party vendors for hosting, payment processing, analytics, marketing, email delivery, and customer service. These providers are contractually bound to use your information only as instructed and to maintain confidentiality and security.
We do not sell or rent your personal data to third parties.
Our site may include links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
We use industry-standard protections such as SSL encryption, secure servers, and third-party payment gateways. Payment information is processed securely and never stored on our own servers.
If you are visiting from outside the U.S., you consent to your data being transferred to and processed in the United States. We use appropriate safeguards, including Standard Contractual Clauses (SCCs), to protect personal data transferred internationally in compliance with GDPR and other applicable laws.
We retain personal data as long as needed to provide services or as required by applicable laws and contractual agreements.
You can request to access, update, or delete your personal information at any time by contacting support@goldpenacademy.com.
We will verify your identity before fulfilling any access or deletion request, such as by confirming your email address or requesting additional proof of identity.
If you are a California resident, you may request:
To exercise your rights, email support@goldpenacademy.com.
If you are in the EU or UK, you have the right to:
We do not knowingly collect information from children under 13. If you believe we have collected such data, contact us immediately and we will delete it and notify any parent or guardian.
We honor Do Not Track (DNT) signals. If your browser has DNT enabled, we do not track or use cookies for targeted ads.
We use third-party tools such as Google Analytics and Meta Pixel for behavioral tracking and retargeting. You can opt out via tools like the Digital Advertising Alliance opt-out portal:
We may use your email to:
We comply with the CAN-SPAM Act by:
You can unsubscribe anytime by clicking the link in our emails or contacting support@goldpenacademy.